Talk is great and all, but you we get, you want more proof. Try this on for size:
Cone (a member of the Omnicom Group and founding member of Business for Social Responsibility) Finds that Americans Expect Companies to Have a Presence in Social Media: September 25, 2008
Sixty percent of Americans use social media, and of those, 59 percent interact with companies on social media Web sites. One in four interacts more than once per week.
According to the survey, 93% of social media users believe a company should have a presence in social media, while 85% believe a company should not only be present but also interact with its consumers through social media. 56% of users feel both a stronger connection with companies when they can interact with them in a social media environment.
One in three online Americans now read blogs at least once a month, while 18% comment on them. Blog readers as a group grew by nearly 50% over this past year.
BuzzLogic: Blog Influence on Consumer Purchases Eclipses Social Networks on October 28, 2008
Blogs influence purchases: One half (50 percent) of blog readers say they find blogs useful for purchase information.
According to the study, blogs factor in to critical stages of the purchase process, weighing most heavily at the actual moment of a purchase decision. When it comes to respondents who said they have trusted blog content for purchase decisions in the past, over half (52 percent) say blogs played a role in the critical moment they decided to move forward with a purchase.